In our guestrooms, we have removed the single-use amenity bottles of shampoo, conditioner, body wash and lotion, and have opted for large format, reusable versions. This change alone has resulted in the removal of more than 1.6 tonnes of plastic from our operation in just one calendar year– the equivalent weight of 2,670 pairs of shoes! We have also replaced the plastic water bottles in our rooms with reusable glass bottles, which has taken out more than 650 kg of plastic from our of our operation annually.
Other innovations have included changing our room keys to wood instead of plastic, removing plastic laundry bags in favour of reusable linen versions, and swapping out plastic razors, toothbrushes, cotton buds and shower caps, along with their packaging for environmentally friendly versions.
Although these changes are new, we have always led the charge in sustainability. In 2017, we made waves by becoming the first restaurant in Vancouver to serve 100% Ocean Wise certified sushi in The Lobby Lounge & RawBar, and continue to seek out the freshest, most sustainable fish in all of our dining outlets.
Prior to COVID-19, we had a fleet of BMW cruise and electric bicycles which were readily available for guests to explore Vancouver while reducing their carbon footprint, and have charging stations for electric vehicles, to encourage eco-friendly transportation. All of our 367 guestrooms have iPad devices allowing guests to make spa reservations, order in-room dining, access guestroom controls, view all hotel menus and hotel activities from the comfort of their room without the need for printed materials.